The Post Office will make further improvement in this area and take better account of individual circumstances going forward"
-Paula Vennells, CEO, Post Office talking about changes to Post Office procedures/malfunctions of its computer system after they have been confirmed as a possible cause of eroneous statements of underpayments by sub postmasters which have cost some tens of thousands of pounds and even imprisonment.
-Paula Vennells, CEO, Post Office talking about changes to Post Office procedures/malfunctions of its computer system after they have been confirmed as a possible cause of eroneous statements of underpayments by sub postmasters which have cost some tens of thousands of pounds and even imprisonment.